Shipping Policy

  • Processing Time: Orders are usually processed within 1–3 business days after payment confirmation.
  • Delivery Time: Standard delivery takes approximately 3–15 business days, depending on your location and the shipping method selected at checkout.
  • Tracking: Once your order ships, you will receive a tracking number by email to monitor your package.
  • Delays: While we strive to deliver on time, unforeseen factors such as customs clearance, courier delays, or peak seasons may extend delivery times. We appreciate your understanding.

Return Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

  1. Eligibility
    • Returns must be requested within 30 days of receiving your order.
    • Items must be unused, in their original packaging, and in resellable condition.
    • Proof of purchase (order number or receipt) is required.
  2. Non-Returnable Items
    • Custom or personalized products
    • Items damaged due to misuse or improper handling
    • Clearance or final sale items
  3. Return Process
    • Contact us at info@strapsdeal.com with your order number and reason for return.
    • Our team will provide return instructions and a return address.
    • Customers are responsible for return shipping costs unless the item is defective or we made an error.
  4. Refunds
    • Refunds will be processed to your original payment method within 5–10 business days after we receive and inspect the returned item.
    • Shipping costs are non-refundable.
  5. Exchanges
    • If you wish to exchange an item, please follow the return process and place a new order for the desired product.

Contact

For shipping or return inquiries, please email us at:
info@strapsdeal.com